Return Policy

At Balvina Fashion, we want you to love your purchase. If you are not completely satisfied, we offer returns within 14 days of delivery for full store credit.

Return Eligibility

To qualify for a return, items must meet the following conditions:

  • Items must be returned within 14 days of the delivery date.
  • Items must be unused, unworn, and in their original condition.
  • All original tags must be attached.
  • Items must be free of stains, odors, damage, or signs of wear.

Balvina Fashion carefully documents each item with pre-shipment photos before it is sent out. If a returned item appears to have been worn, washed, altered, or damaged, the return will not be accepted.

Non-Accepted Returns

If a returned item does not meet the eligibility requirements, the item will be sent back to the customer, and store credit will not be issued.

Refund Method

Approved returns will receive full store credit for the value of the item. Store credit can be used toward any future purchase on BalvinaFashion.com.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.